Choose from the menus below to find more information about our services, creating your DCP, or sending us a DCP for curation.

Already received your DCP from us? Read more “About Your DCP” here.

We can provide the following:

  • Complete 2K and 4K Digital Cinema Packages (DCP)
  • We do a quality control evaluation both the submitted file and the final DCP
  • 6-month download access for your DCP through Dropbox
  • Linux DCP formatted hard drive USB 3.0 or a theatre ready CRU-DX115 drive.
  • Priority mail delivery (2-3 days) of your hard drive (if ordered)
  • We can communicate with a festival or theatre technician to insure compatibility

What you provide:

  • A master file –
    • Preferred: HD ProRes 4:2:2 or 4:2:2 HQ with stereo or 5.1 sound
    • We can take most standard formats such as MP4 or MOV.
    • Contact us if you have a different file format
    • Do not have countdowns, color bars or anything extra. We process your DCP “as is” when delivered.
    • REMEMBER: Your DCP will only be as good as the file you submit to us. Errors on the big screen or more likely to be accented rather than diminished.
  • Multichannel audio (5.1) must be one (1) track of audio (with 6 channels), not 6 tracks of individual mono channels;  also do not provide a stereo pair on channels 7/8 or any additional wild tracks.

The process:

  • Deliver your master file digitally or send it via mail (extra fee for snail mail)
    • We prefer you use our file server to upload directly to us.
    • Digital files can easily be sent via Dropbox (we avoid most other services).
  • Once we receive and verify your file, we will send an invoice
  • When the invoice is paid, we will begin making your DCP
  • In most cases it takes us 5-7 business days
  • You will then receive a link where festivals/theatres/you can download your DCP
  • We will send the hard drive to one location within the USA if you order a drive.

Where can I learn more about the DCP I already ordered?
Read more “About Your DCP” here.


What is a DCP?
DCP stands for Digital Cinema Package and it is a series of files that fulfill the Digital Cinema Initiative (DCI) to have playback as universally compatible as possible in theatrical venues.


Are DCPs compatible with all theatrical playback systems?
Our DCPs are created to have the most compatibility possible with existing playback systems.


What if there is ever a theatre that cannot play my DCP?
If a theatre has an issue, please let us know, so we can check compatibility.


I am having issues uploading and/or downloading with Dropbox. What should I do?
It is best to use the Dropbox App rather than a web browser. There are commonly problems when downloading large files with a browser to and from Dropbox, especially those over 100GB.


What can I do with a digital DCP?
A digital DCP can be used for storage and transport to a festival or theatre. If a festival requests digital assets they will be handling the rest most likely.


If I need a physical copy, why does a DCP need its own hard drive?
Digital cinema playback systems use open source software making them ideal for universal playback.  They operate from older Linux file formats and hard drives must be formatted to accommodate these systems. Windows and Mac formatted drives will not work.


What should I avoid doing with a DCP?
Never zip/compress/stuff the files. This will corrupt them. If you have a DCI-ready hard drive (formatted with Linux), never try to open the drive with a Windows or Mac or you will corrupt the drive.


Can I just copy my DCP files onto a hard drive with my Windows or Mac machine?
For storage purposes, you can do this.  However, to have a drive that can actually play and/or be transferred to a digital cinema projector, it must be a hard drive specifically formatted with a Linux operating system.

Please follow these guidelines when creating a file for your DCP

In the most basic terms, send us your finished and ready-to-screen movie as an MOV or MP4 with audio embedded and we’ll take it from there.

The Quick Hit

Send your movie as an MOV or MP4, with the audio embedded, in the native aspect ratio (no letterbox).

  • 2K is preferred (anything with a width of 1920-2048 is 2K).
  • Your DCP will be created and delivered in 2K (this is what most theaters and festivals use)
  • If you need 4K that is an add-on service with an additional fee.
  • We will create your DCP, deliver it to the partner festival, and then send you a link about 10 days after the festival.
  • Your link will be active for 90 days.

FILE NAME

  • Name your file the name of the movie. That’s it.
  • Do not include version numbers, dates, abbreviations – just the title of your movie.
  • We may be curating and creating as many as 400 movies for a single festival, so your properly named file is important.

FILE TYPE

  • We can work with just about any file type but prefer 4:2:2 or 4:2:2 HQ MOV files.
  • We can easily work with MP4 and other files; however, it is a matter of visual quality. The better the file, the better the DCP.

AUDIO

  • A DCP can be created with 1, 2, or 3 channels or in 5.1 o r 7.1.
  • One or Two channel DCPs might sound odd in a theatre designed for surround.
  • A pseudo surround can be created with three channels by adding sound to the Center for a L/R/Center mix.
  • For ideal theatrical playback 5.1, 7.1 or 3 channel (L/R/C) is recommended.
  • 5.1 should be laid out as follows:
    • Left — Music & Effects
    • Right — Music & Effects
    • Center — Dialog
    • Low Frequency Effects (LFE) — Subwoofer
    • Left Surround — Surround Effects
    • Right Surround — Surround Effects

IMAGE REQUIREMENTS

  • A 2K DCP is played on a 2048×1080 projection system.
  • A 4K DCP is played on a 4068×2160 projection system.
  • 24FPS and 48FPS are most common for Digital Cinema Projection systems. Most will play other frame rates, but some may not
  • Accepted Frame Rates – 24, 25, 30 FPS
  • If your movie is 23.98 or 29.98, will conform to 24 or 30 FPS
  • Aspect Ratio / Resolution / Frame Rate should follow the following guidelines:
    • 2K Scope (2.39:1) Resolution: 2048×858 FPS:24/1 or 48/1
    • 2K Flat (1.85:1) Resolution: 1998×1080 FPS:24/1 or 48/1
    • 4K Scope (2.39:1) Resolution: 4096×1716 FPS:24/1
    • 4K Flat (1.85:1) Resolution: 3996×2160 FPS:24/1
  • If you submit a 1920×1080 or 3840×2160 file, the image will not go edge to edge.
  • Do not letterbox or crop your image to try to adjust the aspect ratio.

EXHIBITION READY

  • Your movie should be ready-to-go when submitted.
  • There should not be extra frames, color bars, countdowns, pops, etc.
  • We will create your DCP as is from the file we receive.
  • Once your DCP is created, changes qualify as a new order.
  • Your project should meet the above requirements. For Example, if you submit a file that is 30fps, it may play on one system, but not another. It is your responsibility to submit the most ideal framerate for your project.

CAPTION & SUBTITLE REQUIREMENTS

If you need captions or subtitles, we can add them in your DCP.  We require them in the XML file format in accordance with one of the following standards:

  • Texas Instruments CineCanvas subtitles, used in Interop DCPs
  • SMPTE 428-7 “SubtitleReel” subtitles, used in SMPTE DCPs
  • W3C TTML (IMSC profiles), used in IMF packages

If you are sending us a DCP hard drive or uploading a DCP for validation or for festival curation, please be sure your DCP follows the guidelines below.

DCPs that do not adhere to the following guidelines MAY NOT be accepted.

We cannot accept QuVis Wraptor DCPs (for Adobe) and Open DCP packages — these will be rejected by most theaters and they are not valid Digital Cinema Packages.

If you are purchasing a service, we will not issue refunds for not adhering to the guidelines here.

DCPs that do not follow DCI naming conventions may be rejected. Your DCP must be DCI compliant. You can find out more about DCI standards here. Professional DCP houses will do this for you.

All DCPs MUST be received within five days of the festival start (not your screening day, but the actual start of the festival); otherwise we will not have time to properly curate your DCP.

Video

  • Acceptable Frame Rates:
    • InterOp DCPs – 24 FPS only
    • SMPTE DCPs – 24, 25, 30 FPS
  • All presentations must fit inside an acceptable container size
    • For 2K FLAT content – 1920×1080, 1998×1080, 2048×1080
    • For 2K SCOPE content – 2048×858
    • For 4K FLAT content – 3840×2160, 3996×2160, 4096×2160
    • For 4K SCOPE content – 4096×1716
  • DCPs must be formatted to DCI XYZ’ color space
  • Maximum bit-rate: 250Mbps
  • No 3D, HFR, or High Bit Rate content please

Audio

  • 2.0 Stereo and 5.1 mixes only
  • 24 bits – 48kHz Linear PCM audio
  • Multichannel mixes must use standard SMPTE channel assignments (L/R/C/LFE/Ls/Rs)
  • Matrixed stereo mixes (LtRt, Dolby E, etc.) will NOT be decoded to multichannel

Subtitles

  • In most cases for festival, subtitles should be burned in to the video.
  • 2.0 Stereo and 5.1 mixes only
  • 24 bits – 48kHz Linear PCM audio
  • Multichannel mixes must use standard SMPTE channel assignments (L/R/C/LFE/Ls/Rs)
  • Matrixed stereo mixes (LtRt, Dolby E, etc.) will NOT be decoded to multichannel

Drive Formatting

  • All Drives should be formatted with and MBR Partition to Linux EXT2/3 with INODE SIZE: 128 bits
  • Please test your DCP drive in a digital cinema server prior to submission!

Naming Convention

What should I know about DCPs?

– Never Zip or Compress your files. These files contain mass amounts of data and are likely to become corrupted if compressed.

– DCPs are created to be played specifically with Digital Cinema Projection systems.

– Specialized Linux formatted file systems are required for proper ingestion into a cinema projector.

– If you deliver your DCP on a Mac or Windows formatted drive it WILL NOT play in a theater.

– Do not change any of the file names or content of any of the files. To do so will corrupt your DCP.

– Your DCP will be as good as the file we made it from. On the big screen technical concerns are typically augmented rather than hidden.


What else should I know about DCPs?

– A DCP folder can be stored on a Windows or Mac machine.

– A DCP can only be properly played on a Windows or Mac machine with very specific DCP software only.

– A DCP can be stored in the cloud for download; however, any compressing/zipping/stuffing will corrupt the package.

– If stored in the cloud, files should be downloaded individually only.

– If a FESTIVAL is asking for a downloadable DCP, this implies they are taking care of the hard drive compliance.

– DCPs can only be played in theatres on a very specific drive format (see below) and do not work with Windows/Mac.


Can you tell me more about DCPs and the DCI?

– The Digital Cinema Initiative began in 2002 as a way to insure universal playback in theatres. It remains the standard today.

– More information about the DCI can be found here: https://www.dcimovies.com/.

– Digital Cinema Projectors use an older Linux file format system and will only play with properly formatted drives

– If you have a DCP on a DCI compliant hard drive, it will not play on Windows/Mac computers.

– Attempting to use a DCI compliant hard drive with Windows/Mac will most likely corrupt the entire drive.

– A DCI compliant hard drive must be made through a Linux operating system, not through Windows/Mac operating systems.

Privacy Policy

Last updated: February 07, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Digital DCP, 19744 Beach Blvd #308.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to DigitalDCP, accessible from https://digitaldcpa.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance CookiesType: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality CookiesType: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: media@digitaldcpla.com